Chorus (by ZoomInfo)
The conversation intelligence platform powered by ZoomInfo's extensive professional data.
Chorus is an enterprise conversation intelligence platform. Developed by ZoomInfo, it records, transcribes, and analyzes sales calls, utilizing ZoomInfo data to enrich prospect profiles.
Pricing
Best For
- ✦ Sales teams using ZoomInfo prospecting directories
- ✦ Enterprise revenue organizations tracking pipeline health
- ✦ Managers looking to automate call notes and audits
What is Chorus (by ZoomInfo)?
Chorus is designed to provide sales team visibility. The platform automatically transcribes calls, analyzes deal dynamics, and enriches contact profiles using ZoomInfo's database, helping teams identify opportunities and track competitor mentions.
Key Features
Use Cases
Data-Enriched Call Analysis
Analyze a customer call. Chorus automatically matches attendee voices with ZoomInfo contact profiles to display job titles and bios.
Pipeline Risk Monitoring
Monitor active deals for risk factors, such as long gaps between communications or missed competitor mentions.
Pros
- ✅ Seamless integration with ZoomInfo's professional database
- ✅ Provides highly actionable coaching and talk-time metrics
- ✅ Automated notes and summaries are clear and structured
- ✅ Saves time on manual CRM updates and tracking
Cons
- ❌ Pricing is custom enterprise-only; high barrier to entry
- ❌ Best suited for teams already utilizing the ZoomInfo ecosystem
- ❌ The recorder bot is visible, which may not suit all customer settings
Chorus (by ZoomInfo) FAQ
Do I need a ZoomInfo subscription to use Chorus?
While available as a standalone, Chorus provides the highest value when paired with ZoomInfo's broader sales intelligence tools.